[Resolved] ISSUES WITH HTTP/DNS VALIDATION FOR SECTIGO/COMODO CA CERTIFICATES – MAY, 23RD

  News

Dear Customers,

Our Sectigo/Comodo CA upstream provider is currently experiencing issues with DNS and HTTP validation for their certificates. The validation via those methods is performed with massive delays.

Unfortunately, there is no ETA at the moment.

Sectigo/Comodo Certificate Authority  Technical Team is currently investigating the root cause of the issue. We are checking the progress with them regularly and will update this post as soon as any definite information is received.

For now, we recommend switching to email validation method in order to have the certificate validated and issued faster.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter.

Kind regards,
SSLs.com support team

@update 12:18 UTC | 08:18 PM EDT

Dear Customers,

The issue with DNS and HTTP validation is still ongoing.

Sectigo/Comodo Certificate Authority  Technical Team is doing everything possible to fix it. We are monitoring the situation.

We will update this status post as soon as any definite information is received.

We appreciate your patience and understanding .

Kind regards,

SSLs.com Support team

Update @ 15:52 UTC | 11:52 AM EDT

Dear customers,

We are glad to let you know that the issue is fixed now.

We are grateful for your patience and understanding on the matter.

Please do not hesitate to reach our Support Team if you have any questions or concerns.

Kind regards,
SSLs.com Support Team