{"id":3432,"date":"2020-05-30T19:38:42","date_gmt":"2020-05-30T19:38:42","guid":{"rendered":"https:\/\/www.ssls.com\/knowledgebase\/?p=3432"},"modified":"2023-11-02T13:10:51","modified_gmt":"2023-11-02T13:10:51","slug":"sectigo-root-certificate-expiring-may-30-2020","status":"publish","type":"post","link":"https:\/\/www.ssls.com\/knowledgebase\/sectigo-root-certificate-expiring-may-30-2020\/","title":{"rendered":"Sectigo Root Certificate expiring May 30, 2020"},"content":{"rendered":"\n

AddTrust External CA Root that was used to sign Sectigo certificates expired on May 30<\/strong>, 2020<\/strong>. <\/p>\n\n\n\n

Does this affect me?<\/h2>\n\n\n\n

If your website or other online service uses other applications or integrations such as APIs, \u0441URL, OpenSSL, etc. you may have experienced problems or outages. If you have had any service disruptions or errors or your visitors use browsers older than 2015 and report issues, you will need to take action to update the service. See the full list of affected systems<\/a><\/p>\n\n\n\n

Check if you use expired Root:<\/p>\n\n\n\n

  1. Go to decoder.link<\/a>.<\/li>
  2. Fill in the hostname of your service and the corresponding port.<\/li>
  3. Click “Check”.<\/li>
  4. Scroll down to the “Certificate # 3”<\/li>
  5. Check “Issuer Common Name”: AddTrust External CA Root — if you see this, you use expired root <\/li><\/ol>\n\n\n\n

    How can I fix the issue?<\/h2>\n\n\n\n

    There are 2 ways to fix it, the preferred option depends based on your server type and its configuration. The easiest one is to update CA-bundle, as this doesn’t require reissue, the fix will be instant<\/p>\n\n\n\n

    If you don’t have the option to update CA-bundle, the only way for you to start using a new root, is to reissue your SSL certificate. The fix will take the time necessary for the certificate authority to validate your SSL<\/p>\n\n\n\n

    Option 1 (recommended): Update CA-bundle<\/h3>\n\n\n\n

    Download SSL with new CA-bundle from your account<\/strong><\/p>\n\n\n\n

    1. Click “Download” next to affected SSL in “My SSL” section of your account<\/a> to get SSL with updated CA-bundle that contains a new root<\/li>
    2. Install SSL with an updated CA-bundle<\/a> on your server. Based on server type and its configuration, you’ll need to update CA-bundle only or re-install SSL from scratch. Please contact your hosting support, if you need assistance.<\/li><\/ol>\n\n\n\n

      Download CA-bundle separately<\/strong><\/p>\n\n\n\n

      If you don’t have access to ssls.com account, you can download a new CA-bundle with updated root following this guide:<\/p>\n\n\n\n

      1. Go to decoder.link<\/a>.<\/li>
      2. Fill in the hostname of your service and the corresponding port.<\/li>
      3. Click “Check”<\/li>
      4. Scroll down to “Certificate # 1 – Common Name: yoursite.com”<\/li>
      5. Check the “Issuer Common Name” and Download bundle corresponding to your SSL type. Extract the files from the downloaded bundle, and re-install your certificate on your hosting server. <\/li><\/ol>\n\n\n\n
        Issuer Common Name<\/strong><\/td>Bundle<\/strong><\/td><\/tr>
        Sectigo RSA<\/td>SHA-2 root (current):
        DV SSL bundle<\/a>
        OV SSL bundle<\/a>
        EV SSL bundle<\/a>

        SHA-1 root (supported by legacy systems):
        DV SSL bundle<\/a>
        OV SSL bundle<\/a>
        EV SSL bundle<\/a>
        <\/td><\/tr>
        Sectigo ECC<\/td>SHA-2 root (current):
        DV SSL bundle<\/a>
        OV SSL bundle<\/a>
        EV SSL bundle<\/a>

        SHA-1 root (supported by legacy systems):
        DV SSL bundle<\/a>
        OV SSL bundle<\/a>
        EV SSL bundle<\/a>
        <\/td><\/tr>
        Comodo RSA<\/td>SHA-2 root (current):
        DV SSL bundle<\/a>

        <\/a>        OV SSL bundle
        <\/a>
        EV SSL bundle<\/a><\/td><\/tr>
        Comodo ECC<\/td>SHA-2 root (current):
        DV SSL bundle<\/a>

        <\/a>        OV SSL bundle
        <\/a>
        EV SSL bundle<\/a><\/td><\/tr><\/tbody><\/table>\n\n\n\n

        <\/p>\n\n\n\n

        <\/p>\n\n\n\n

        Option 2: Reissue and install your SSL <\/h2>\n\n\n\n
        1. Log in to your account<\/li>
        2. Go to “My SSL” section<\/a> and click “Details” next to the affected certificate<\/li>
        3. Click “Reissue”<\/li>
        4. When the certificate is reissued, you will need to install it<\/a>. Please contact your hosting support, if you need help with SSL installation<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"

          AddTrust External CA Root that was used to sign Sectigo certificates expired on May 30, 2020. Does this affect me? If your website or other online service uses other applications or integrations such as APIs, \u0441URL, OpenSSL, etc. you may have experienced problems or outages. If you have had any service disruptions or errors or ..<\/p>\n

          <\/div>\n

          Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-3432","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nSectigo Root Certificate expiring May 30, 2020 \u2013 HelpDesk | SSLs.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ssls.com\/knowledgebase\/sectigo-root-certificate-expiring-may-30-2020\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sectigo Root Certificate expiring May 30, 2020 \u2013 HelpDesk | SSLs.com\" \/>\n<meta property=\"og:description\" content=\"AddTrust External CA Root that was used to sign Sectigo certificates expired on May 30, 2020. 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