{"id":37,"date":"2019-07-09T07:30:25","date_gmt":"2019-07-09T07:30:25","guid":{"rendered":"https:\/\/www.ssls.com\/knowledgebase\/?p=37"},"modified":"2023-11-02T12:12:09","modified_gmt":"2023-11-02T12:12:09","slug":"i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do","status":"publish","type":"post","link":"https:\/\/www.ssls.com\/knowledgebase\/i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do\/","title":{"rendered":"I get an &#8220;Unsupported extensions&#8221; or &#8220;Bad extensions found in CSR&#8221; error message. What to do?"},"content":{"rendered":"<p><span lang=\"EN-US\">The Certificate Authority may not accept <a href=\"https:\/\/www.ssls.com\/knowledgebase\/What-is-CSR\" target=\"_self\" rel=\"noopener noreferrer\">Certificate Signing Requests<\/a> that contain non-alphanumeric characters.<\/span><\/p>\n<p>If the details in the CSR contain symbols other than A-Z, 0-9 and dot, you may receive an error when attempting to activate your certificate.<\/p>\n<p>You should also leave Optional Company Name (Opt Organization) and Challenge passphrase fields empty.<\/p>\n<p><span lang=\"EN-US\">You may check if your CSR is compliant with the requirements using <a href=\"https:\/\/decoder.link\/result\" target=\"_self\" rel=\"noopener noreferrer\">Namecheap CSR decoder<\/a> or <a href=\"https:\/\/secure.comodo.com\/utilities\/decodeCSR.html\" target=\"_self\" rel=\"noopener noreferrer\">Comodo CSR Checker<\/a>.<\/span><\/p>\n<p><span lang=\"EN-US\">If you are using our in-browser CSR generator that is available for single-domain and Wildcard certificates, there should be no CSR-related errors during activation.<br \/>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Certificate Authority may not accept Certificate Signing Requests that contain non-alphanumeric characters. If the details in the CSR contain symbols other than A-Z, 0-9 and dot, you may receive an error when attempting to activate your certificate. You should also leave Optional Company Name (Opt Organization) and Challenge passphrase fields empty. You may check ..<\/p>\n<div class=\"clear-fix\"><\/div>\n<p><a href=\"https:\/\/www.ssls.com\/knowledgebase\/i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do\/\" title=\"read more...\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,12],"tags":[],"class_list":["post-37","post","type-post","status-publish","format-standard","hentry","category-csr-generation-instructions","category-troubleshooting-errors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I get an &quot;Unsupported extensions&quot; or &quot;Bad extensions found in CSR&quot; error message. What to do? \u2013 HelpDesk | SSLs.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ssls.com\/knowledgebase\/i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I get an &quot;Unsupported extensions&quot; or &quot;Bad extensions found in CSR&quot; error message. What to do? \u2013 HelpDesk | SSLs.com\" \/>\n<meta property=\"og:description\" content=\"The Certificate Authority may not accept Certificate Signing Requests that contain non-alphanumeric characters. If the details in the CSR contain symbols other than A-Z, 0-9 and dot, you may receive an error when attempting to activate your certificate. You should also leave Optional Company Name (Opt Organization) and Challenge passphrase fields empty. You may check ..Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ssls.com\/knowledgebase\/i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do\/\" \/>\n<meta property=\"og:site_name\" content=\"SSL Certificate Knowledgebase | SSLs.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SSLsCom\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-09T07:30:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-02T12:12:09+00:00\" \/>\n<meta name=\"author\" content=\"sslbizdev\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SSLscom\" \/>\n<meta name=\"twitter:site\" content=\"@SSLscom\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"sslbizdev\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ssls.com\/knowledgebase\/i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ssls.com\/knowledgebase\/i-get-an-unsupported-extensions-or-bad-extensions-found-in-csr-error-message-what-to-do\/\"},\"author\":{\"name\":\"sslbizdev\",\"@id\":\"https:\/\/www.ssls.com\/knowledgebase\/#\/schema\/person\/7e29a188929740c7a59d9a1c15c18806\"},\"headline\":\"I get an &#8220;Unsupported extensions&#8221; or &#8220;Bad extensions found in CSR&#8221; error message. 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