Dear Customers,
We regret to inform you that our upstream provider Sectigo is currently experiencing issues with their signing servers. As a result, certificates may be issued and delivered with a significant delay.
Unfortunately, we do not have an ETA for the issue’s resolution. We are communicating with Sectigo CA technical support and will keep you updated.
We assure you that after the issue is resolved, all queued SSL certificates will be promptly issued and delivered to SSL admin email addresses.
We sincerely apologize for the inconvenience and thank you for your patience and understanding.
Kind regards,
SSLs.com Support Team
Update @ 5:40 PM EDT | 21:40 UTC
Dear Customers,
Unfortunately, the issue is still ongoing. Sectigo’s development team is actively working on resolving the issue as quickly as possible.
The next update will be provided within 4 hours or sooner if the issue is fully resolved before that.
We truly appreciate your patience and understanding.
Kind regards,
SSLs.com Support Team
Update @ 9:10 PM EDT | 01:10 UTC
Dear customers,
We do not observe delays in the certificate issuance. Thus, it can be considered as resolved.
We appreciate your patience and understanding.
Should you need any assistance, feel free to contact our support team.
Kind regards,
SSLs.com Support Team