Contact us

  General Questions


We offer support via email and live chat—bubble in the bottom right-hand corner of your screen. Our customer service team is here 24/7 and responds promptly—within 10 minutes for chat and 2 hours for email.

General questions –

Submit SSL installation request –

GDRP concerns –

Affiliate questions –

Speed things up

To process your request faster, please provide the following information. Our customers’ privacy and security are our main priority, so this information will not be shared with anyone else.

Technical & sales requests

Account email:
Support PIN:
Product ID:
Order ID:
SSL domain name:

SSL installation request

Product ID:
Domain name:
Time with time zone:
Do you need receipt?:
Temporary credentials / Screen-sharing (choose one)
For the temporary credentials: Server login details, provide a temporary username and password via the secure link

Affiliate questions

Affiliate ID (found here):