Helpdesk
We offer support via email and live chat—bubble in the bottom right-hand corner of your screen. Our customer service team is here 24/7 and responds promptly—within 10 minutes for chat and 2 hours for email.
General questions – support@ssls.com
Submit SSL installation request – tech@ssls.com
GDRP concerns – dpa@ssls.com
Affiliate questions – affiliates@ssls.com
Speed things up
To process your request faster, please provide the following information. Our customers’ privacy and security are our main priority, so this information will not be shared with anyone else.
Technical & sales requests
Account email:
Support PIN:
Product ID:
Order ID:
SSL domain name:
SSL installation request
Product ID:
Domain name:
Date:
Time with time zone:
Do you need receipt?:
Temporary credentials / Screen-sharing (choose one)
For the temporary credentials: Server login details, provide a temporary username and password via the secureshare.support secure link
Affiliate questions
Affiliate ID (found here):