[Completed] Email Support Helpdesk Scheduled Maintenance – September 19, 2026

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Dear Customers,

We will perform scheduled maintenance on our support helpdesk server on September 19, 2026.

Time: 08:00 AM UTC/04:00 AM EDT

Duration: up to 7 hours

During this window, emails sent between 08:20 AM and 08:45 AM UTC (04:20 AM to 04:45 AM EDT) may be received with a delay. All previously submitted email requests will continue to be processed by our Support Team without interruption.

Our support team will also remain available via live chat – you can find the chat widget in the bottom right corner of any page on our website.

We appreciate your patience during the maintenance.

Kind regards,
SSLs.com Support Team

Update 04:00 AM EDT | 8:00 UTC

Dear Customer,

Please be informed that the maintenance has started.

Kind regards,
SSLs.com Support Team

Update @ 05:06 AM EDT | 9:06 UTC
Dear Customers,

Please be informed that delays in receiving emails on our end are still being observed.

Unfortunately, there is no ETA at the moment. We are doing our best to resolve the issue and proceed with receiving emails in time.

Kind regards,
SSLs.com Support Team

Update @ 05:21 AM EDT | 9:21 UTC
Dear Customers,

We would like to let you know that email delivery has been resumed in our system.

Please note that the ongoing maintenance is still in progress.

Kind regards,
SSLs.com Support Team

Update @ 07:07 AM EDT | 11:07 UTC
Dear Customers,

We are glad to let you know that the maintenance has been completed.

Kind regards,
SSLs.com Support Team