How can I receive refund?

Certificate refund

You may receive a refund if you submit the request within 90 days after the certificate purchase.

If your certificate was issued within this period, you can receive a refund within 15 days since the issuance date.

Note! Fees will be refunded in the form of your account credit.

In order to request a refund, you should contact our Support Team.

Refund for an additional domain (SAN)

It is possible to receive a refund for an additional domain only if it was not used (activated) yet. If the additional domain (SAN) was activated, it cannot be refunded apart from the certificate itself.