How can I receive a refund?

Certificate refund

You may receive a refund if you submit the request within 90 days of  the certificate purchase if the SSL certificate has not yet been issued.

If your certificate was issued within this 90-day period, you can receive a refund within 15 days of the date the SSL was issued.

Note! Fees will be refunded in the form credit  in your account.

In order to request a refund, you should contact our Support Team.

Refund for an additional domain (SAN)

It is only possible to receive a refund for an additional domain if it has not been used (activated) yet. If the additional domain (SAN) was activated, it cannot be refunded separately from the certificate itself.