Dear Customers, This announcement is to inform you about forthcoming scheduled maintenance, which will take place at Sectigo/COMODO Certificate Authority on May 30, 2020. The timeframe for maintenance is as follows: 23:00 – 23:45 UTC | 7:00 – 7:45 PM EDT The maintenance will not affect existing, new, pending, or issued SSLs in any way. ..
Dear Customers, We will be performing scheduled maintenance on the server where our ticket support helpdesk is located on Monday, June 8, 2020. The estimated timeframe of the maintenance is as follows: 07:00 – 8:00 UTC | 03:00 – 04:00 EST During the maintenance window our support website https://support.ssls.com/ will be unavailable; as a result, ..
Dear customers, We regret to inform you that our team is experiencing heavy load at the moment. Thus, some chats and tickets may take longer to be processed. You may face issues with your certificates related to the root expiration. It happened due to the fact that the Sectigo Certificate Authority (formerly COMODO CA) root ..
Dear Customers, We would like to inform you about the scheduled PayPal maintenance on June, 12. During this maintenance some PayPal payments may not go through. Maintenance window:12 AM – 5 AM EDT4.00 – 9.00 UTC If you face any issues with payments, feel free to contact our Support Team for further assistance. We thank ..
Dear customers, This is to inform you that we are experiencing intermittent issues with our shopping cart. As the result, it is not possible to update your products in the shopping cart. Our team is investigating the issue and we are doing our best to apply a fix. We sincerely apologize for the inconveniences. Stay ..
Dear Customers, We regret to let you know that we are experiencing issue with our Live chat support helpdesk. As a result, we have difficulties processing chats Still, our support team is ready to assist you in tickets. You can submit a new ticket here https://support.ssls.com/ We sincerely apologize for the inconveniences. Kind regards,SSLs.com Support ..
Dear Customers, We are experiencing connectivity issues that may affect your ability to contact our support team. We would like to apologize for the temporary inconvenience and let you know that the issue is being worked on. Once we have more information regarding this situation, this post will be updated. Thank you for your patience! ..