Sometimes, after importing a PKCS#7 certificate with the full chain, Windows server users may receive an “untrusted connection” error when trying to visit their sites. It happens most frequently with Sectigo certificates on mobile devices. You can find out why this happens and how to prevent it below. The newest Sectigo SSL/TLS certificates with roots ..
Category : Troubleshooting errors
Sometimes, you may face cases where the certificate application gets rejected and, as a result, the certificate cannot be issued. In this article we will explain what should be done if your certificate got rejected and how the certificate rejection can be avoided. The certificate can be rejected in three ways: by a Certificate Authority; ..
When you change the web server/hosting provider, you need to request a reissue of your SSL certificate for it to work. An SSL reissue is free of charge and means that your existing certificate is replaced with a new one. A reissued SSL certificate is only valid till the actual expiration date of the original ..
In most cases, the error means that the certificate is not installed on the server. Please make sure you installed the certificate issued by a trusted Certificate Authority to your server. For installation instructions, you can r..
This issue occurs if you have a self-signed certificate installed on your server. If you are sure, you installed your certificate correctly, the reason for the error might be a shared IP address for both of the certificates if the server does not allow using SNI technology. You can find more information on this here. ..
The warning message about insecure or mixed content sometimes appears after the SSL installation. The following signs and messages are shown by browsers. Firefox will report: “Connection Is Not Secure. Parts of this page are not secure (such as images).” Chrome will display “Your connection to the site is not fully secure” once you click ..
This error normally occurs due to the following reasons: 1) The website’s files are not in the https directory on the web server. This can be verified by trying to get to the file using a regular, unsecured “HTTP” call, and checking if the web pages are loading correctly. In order to correct this problem, ..
The Certificate Authority may not accept Certificate Signing Requests that contain non-alphanumeric characters. If the details in the CSR contain symbols other than A-Z, 0-9 and dot, you may receive an error when attempting to activate your certificate. You should also leave Optional Company Name (Opt Organization) and Challenge passphrase fields empty. You may check ..
Here we would like to explain the notifications related to HTTPS connection and SSL certificates in Chrome. After installing the certificate and browsing the site via https:// one may see the following warnings in Chrome: Your connection to this site is not fully secure. This page includes HTTP resources. Connection – obsolete connection settings. Your ..
You can check to see if the CSR you generated is valid before trying to activate the SSL certificate. You can do so using an online tool from Namecheap or CSR checker from Comodo (now..
What Is a Private Key? Finding your Private Key when you created the CSR in-browser Finding your Private Key on Different Servers or Control Panels Linux-Based (Apache, Nginx, LightHttpd) Windows Operating Systems Mac OS X Tomcat cPanel WHM Plesk Synology NAS DSM Webmin VestaCP DirectAdmin Webuzo What Is a Private Key? You’ve received your SSL ..
There are many reasons why a CSR may be invalid. When you create the CSR make sure: The common name is an FQDN (Fully Qualified Domain Name) like example.com or sub.example.com. Check the common name field. You may have specified an IP address (e.g. 198.51.100.10) or a server name (e.g. mywebserver) instead of a Fully ..
Right after a successful checkout you can see your newly purchased certificate in your account. The biggest concern at this stage is that your new certificate is not assigned to any domain or subdomain name. It is a tabula rasa for now which can be “attached” to a domain (or subdomain) you have registered or ..
If your SSL Certificate has been activated but not issued i.e. you’ve bought it but haven’t gone through validation with the Certificate Authority, contact us and we can correct the spelling of your domain name. Reach our Support Team via Live Chat by clicking on the blue bubble found at the lower right corner of ..