If you have not received an approval email at the address selected during certificate activation, make sure that the email is working properly and resend the approval email:
1. Go to Purchased certs;
2. Click Details next to your certificate.
3. Click Resend email.
Here’s the steps to login and manage the DCV using the tool:
First, select SSL Certificate purchased from a Reseller option.
On the next screen, you will be prompted to fill out two out of three order-related details to log in to the order management portal:
*The Sectigo Order Number can be found in your SSLs.com account dashboard >> Purchased certs list >> click Details next to the certificate in question >> copy the ID specified in the CA Order # field.
*The Domain Name is the common name of the certificate.
*The Email Address is the administrative contact email address for the SSL order.
Once you’re inside the online portal, you’ll see the DCV management options.
For the email-based method, use Resend email button:
To change the approval email address or to switch from one DCV method to another, use Change method button:
You can also contact our Support Team via Ticket or Live Chat any time 24/7.